Updated:2017-07-19
Shanghai Pudong International Airport has two passenger terminals with an annual capacity of 66 million passengers, along with a cargo throughput of 3.44 million tons.
The airport is the main hub for China Eastern Airlines and Shanghai Airlines, and a major international hub for Air China. It is also the hub for the privately-owned Juneyao Airlines and Spring Airlines, and an Asian-Pacific cargo hub for UPS and DHL.
For details on arrivals and departures, please call +86-96990 or visit the website: http://en.shairport.com/pudongair.html.
Real-time flights
http://en.shairport.com/pdquery.html
Useful numbers
Inquiry : +86-96990
Luggage
T1:+86-21-68346324
T2: +86-21-68340076
Lost and found
T1: +86-21-68346324
T2: +86-21-68340417
Safety check
New luggage regulations permit passengers to carry one piece of luggage only. This regulation applies to all airports in China. For the size and weight limits for luggage, please consult relevant airlines.
Getting to and from Pudong Airport
Pudong Airport is about 30 kilometers away from downtown Shanghai, an hour’s drive from People's Square. There are several forms of transportation, including airport shuttle buses, the maglev and the metro line 2.
By airport shuttle bus
Eight airport bus lines from Pudong International Airport serve passengers to destinations such as People's Square, Jing'an Temple, Xujiahui, Shanghai and Pudong railway stations, and Hongqiao International Airport.
The buses are labelled "机场X线" (Airport Bus Line X) and typically operate every 15 to 30 minutes. The bus ticket fees range from 2 to 22 yuan.
There are also long distance coaches that can take people to neighboring provinces and cities, such as Suzhou and Hangzhou, and a hotel shuttle bus that goes directly to hotels downtown.
By maglev
Maglev trains levitate above the tracks and are propelled forward by electromagnetic force. The levitation means trains can reach up to 500 kilometers per hour with an exceptionally smooth ride.
Starting operation on January 29, 2004 as the first commercial high-speed maglev railway in the world, the Shanghai Maglev Train links Pudong International Airport with Longyang Road Metro Station, a transfer to Line 2 and Line 7. The 30-kilometer ride from Longyang Road Metro station to Pudong International Airport takes less than eight minutes, with the maximum speed reaching 431 kilometers per hour. The maglev trains operate every 15 minutes.
A standard one-way ticket costs 50 yuan and is valid for the whole day, and a round-trip ticket valid within 7 days cost 80 yuan. VIP tickets cost 100 yuan (single-trip) or 160 yuan (round-trip within 7 days) are also available.
Maglev train information
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Operation time
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6:45am-9:40pm
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First train
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Longyang Rd. Station
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6:45am
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Airport Station
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7:02am
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Last train
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Longyang Rd. Station
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9:40pm
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Airport Station
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9:42pm
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Interval
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6:45am-5pm
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every 15 mins.
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5pm-9:40pm
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every 20 mins.
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Max speed
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6:45am-8:45am
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300km/h
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9am-10:45am
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430km/h
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11am-12:45pm
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300km/h
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1pm-4:45pm
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430km/h
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5am-9:40pm
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300km/h
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By Shanghai Metro
Shanghai Metro Line 2 runs through stations including Pudong International Airport, Longyang Road, Lujiazui Financial Zone, People's Square and Shanghai Hongqiao International Airport. The ticket prices vary from 3 to 10 yuan according to the number of station.
Pudong Terminal 1
Terminal 1 was opened on October 1, 1999 along with a 4,000-meter runway and a cargo hub. The exterior of the terminal is wave-shaped. It was built to handle and relieve the rising traffic at Shanghai Hongqiao International Airport. The annual capacity of Terminal 1 is 20 million passengers and it now has 204 check-in counters, 13 luggage conveying belts, covering an area of 280,000 square meters.
Pudong Terminal 2
Terminal 2 was opened on 26 March, 2008. Larger than Terminal 1, it has a similar design style as Terminal 1.
The new building has four floors. The third floor is reserved for international departures, the second floor for domestic departures and the ground floor for luggage claims. The fourth floor provides dining and shopping services, along with hourly-charged hotel rooms and gym facilities. Toilets, baby-care rooms and smoking areas are available on all floors of Terminal 2.
International transit passengers who don't need to claim luggage can go to any of the nine service desks to complete transfer procedures and then move to their departure areas after security checks.
Passengers with special needs
Passengers with special needs can be well served at Shanghai airports. In addition to elevators and ramps facilitating wheelchair users, the airport is also equipped with TDD telephones and handicapped toilets at several locations.
The 'Kind Help Passage’ can ease the process of checking in and navigating around the airport for the elderly (above 70 years old), pregnant women and the disabled. They can help with tickets, security checks, immigration, customs and boarding procedures at your request.
However, they are unable to provide wheelchairs. If you require a wheelchair you should ask the airline with which you're flying if they can provide one.
For seniors (70 years and above), pregnant and disabled passengers, Pudong Airport offers free pushcart services, and these passengers can prioritize check-in, security check and boarding.
Please go to the information counter of the airport for such services. To request this service go to information points on floor 3 of Terminal 2.
Pudong Airport Arrival
Terminal 1
Terminal 2
Pudong Airport Transfer
Terminal 1
Terminal 2
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